:root {
  --primary: #1e3a5f;
  --secondary: #0f1f33;
  --accent: #c4a35a;
  --text: #14202e;
  --muted: #5c6b7a;
  --surface: #f4f6f8;
  --card: #ffffff;
  --font-display: "Fraunces", Georgia, serif;
  --font-body: "DM Sans", system-ui, sans-serif;
}

* { box-sizing: border-box; }
[hidden] { display: none !important; }
html { scroll-behavior: smooth; }
body {
  margin: 0;
  font-family: var(--font-body);
  color: var(--text);
  background: var(--surface);
  line-height: 1.55;
}

.wrap { width: min(1100px, calc(100% - 2rem)); margin-inline: auto; }
.top {
  background: var(--secondary);
  color: #e8eef4;
  position: sticky;
  top: 0;
  z-index: 10;
}
.bar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 0.85rem 0;
  gap: 1rem;
}
.brand { display: flex; align-items: center; gap: 0.65rem; font-weight: 700; }
.logo { border-radius: 8px; object-fit: cover; background: #fff; }
.phone { color: var(--accent); text-decoration: none; font-weight: 600; white-space: nowrap; }

.hero {
  background:
    radial-gradient(ellipse 80% 60% at 10% 0%, color-mix(in srgb, var(--primary) 55%, transparent), transparent),
    linear-gradient(160deg, var(--secondary), var(--primary));
  color: #f2f6fa;
  padding: 3.5rem 0 4rem;
}
.hero-grid {
  display: grid;
  grid-template-columns: 1.15fr 0.85fr;
  gap: 2rem;
  align-items: stretch;
}
.hero-grid > * { min-width: 0; }
.eyebrow {
  text-transform: uppercase;
  letter-spacing: 0.12em;
  font-size: 0.72rem;
  color: color-mix(in srgb, var(--accent) 85%, white);
  margin: 0 0 0.75rem;
}
h1 {
  font-family: var(--font-display);
  font-size: clamp(2.2rem, 4vw, 3.4rem);
  line-height: 1.1;
  margin: 0 0 0.75rem;
  letter-spacing: -0.02em;
}
.lede { font-size: 1.1rem; opacity: 0.92; max-width: 36rem; }
.cta-row { display: flex; flex-wrap: wrap; gap: 0.75rem; margin: 1.5rem 0 1rem; }
.hours { opacity: 0.75; font-size: 0.92rem; }

.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 0.8rem 1.15rem;
  border-radius: 10px;
  text-decoration: none;
  font-weight: 700;
  font-family: inherit;
  border: 1px solid transparent;
  background: transparent;
  cursor: pointer;
}
.btn.primary { background: var(--accent); color: #1a1408; }
.btn.ghost { border-color: rgba(255,255,255,0.35); color: #fff; }
.btn.ghost.dark { border-color: color-mix(in srgb, var(--primary) 35%, transparent); color: var(--primary); background: transparent; }
.btn.small { padding: 0.55rem 0.9rem; font-size: 0.9rem; }
.demo-note { margin-top: 0.75rem; opacity: 0.7; font-size: 0.82rem; }

.desk-card {
  background: rgba(255,255,255,0.08);
  border: 1px solid rgba(255,255,255,0.16);
  border-radius: 16px;
  padding: 1.25rem;
  backdrop-filter: blur(8px);
}
.desk-label {
  margin: 0;
  font-size: 0.75rem;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--accent);
}
.desk-copy { margin: 0.5rem 0 1rem; opacity: 0.9; font-size: 0.95rem; }
.desk-placeholder {
  background: rgba(0,0,0,0.25);
  border-radius: 12px;
  padding: 1rem;
  min-height: 160px;
}

.desk-widget { display: grid; gap: 0.65rem; }
.desk-status { margin: 0; font-size: 0.88rem; color: #f0d9a0; }
.desk-transcript {
  display: none;
  flex-direction: column;
  gap: 0.45rem;
  max-height: 220px;
  overflow: auto;
  padding: 0.65rem;
  border-radius: 10px;
  background: rgba(0,0,0,0.28);
}
.desk-widget.is-live .desk-transcript,
.desk-widget.has-chat .desk-transcript { display: flex; }
.desk-line { font-size: 0.88rem; }
.desk-line strong { display: block; font-size: 0.68rem; letter-spacing: 0.06em; text-transform: uppercase; opacity: 0.7; }
.desk-composer { display: flex; gap: 0.5rem; }
.desk-composer input {
  flex: 1;
  min-width: 0;
  border: 1px solid rgba(255,255,255,0.2);
  background: rgba(255,255,255,0.08);
  color: #fff;
  border-radius: 10px;
  padding: 0.65rem 0.75rem;
  font: inherit;
}
.desk-composer input::placeholder { color: rgba(255,255,255,0.55); }
.desk-actions { display: flex; flex-wrap: wrap; gap: 0.5rem; justify-content: center; margin-top: 0.35rem; }
.desk-actions .btn.ghost {
  background: rgba(255,255,255,0.1);
  border-color: rgba(255,255,255,0.45);
  color: #fff;
  min-width: 5.5rem;
}
.desk-actions .btn.ghost:hover { background: rgba(255,255,255,0.18); border-color: #fff; }
.desk-actions .btn.ghost[aria-pressed="true"] { background: var(--accent); border-color: var(--accent); color: #1a1408; }
.desk-actions #desk-end:hover { background: #c2413a; border-color: #c2413a; }
.desk-note { margin: 0; font-size: 0.78rem; opacity: 0.7; }
.sr-only {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
}

.preview-bar {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 0.85rem;
  flex-wrap: wrap;
  padding: 0.55rem 1rem;
  background: #122033;
  color: #d5deea;
  font-size: 0.85rem;
}
.preview-label { letter-spacing: 0.04em; text-transform: uppercase; font-size: 0.72rem; opacity: 0.75; }
.preview-switch { display: flex; gap: 0.35rem; background: rgba(255,255,255,0.06); padding: 0.2rem; border-radius: 999px; }
.preview-switch button {
  border: 0;
  background: transparent;
  color: #d5deea;
  font: inherit;
  font-weight: 600;
  padding: 0.35rem 0.8rem;
  border-radius: 999px;
  cursor: pointer;
}
.preview-switch button[aria-pressed="true"] { background: var(--accent); color: #1a1408; }

.avatar-picker { display: flex; align-items: center; gap: 0.5rem; }
.avatar-thumbs { display: flex; gap: 0.3rem; flex-wrap: wrap; justify-content: center; }
.avatar-thumb {
  width: 34px;
  height: 34px;
  padding: 0;
  border: 2px solid transparent;
  border-radius: 50%;
  background: #fdf3dc;
  overflow: hidden;
  cursor: pointer;
  display: grid;
  place-items: end center;
  transition: transform 0.15s ease, border-color 0.15s ease;
}
.avatar-thumb:hover { transform: translateY(-2px); }
.avatar-thumb[aria-pressed="true"] { border-color: var(--accent); }
.avatar-thumb .muppet { width: 32px; margin-bottom: -3px; }
.avatar-thumb .muppet *,
.avatar-thumb .guide-orb * { animation: none !important; }
.avatar-thumb .guide-orb { display: grid; width: 30px; height: 30px; place-self: center; }
.avatar-thumb .orb-core { width: 18px; height: 18px; }

body.is-plain .desk-card,
body.is-plain .cta-desk,
body.is-plain .avatar-picker { display: none; }

/* Front desk host */
.desk-host {
  display: flex;
  align-items: center;
  gap: 0.9rem;
  margin-bottom: 0.35rem;
}
.avatar-stage {
  --mouth: 0.12;
  --look-x: 0px;
  --look-y: 0px;
  position: relative;
  flex: none;
  width: 104px;
  height: 104px;
  padding: 0;
  border: 0;
  border-radius: 50%;
  background: transparent;
  cursor: pointer;
}
.avatar-face {
  position: absolute;
  inset: 0;
  border-radius: 50%;
  background: #fdf3dc;
  overflow: hidden;
  display: flex;
  align-items: flex-end;
  justify-content: center;
  box-shadow: 0 10px 24px -10px rgba(0,0,0,0.5);
  transition: transform 0.2s ease;
}
.avatar-stage:hover .avatar-face { transform: scale(1.04); }
.avatar-stage:focus-visible { outline: 3px solid var(--accent); outline-offset: 4px; }
.avatar-ring {
  position: absolute;
  inset: -6px;
  border-radius: 50%;
  border: 2px solid var(--accent);
  opacity: 0;
  animation: avatar-ring 2.4s ease-out infinite;
}
.avatar-stage.is-listening .avatar-ring { border-color: #34d399; animation-duration: 1.6s; }
.avatar-stage.is-speaking .avatar-ring { animation: none; opacity: 0.9; border-color: #34d399; }

.avatar-stage .muppet { display: none; width: 100px; height: auto; margin-bottom: -6px; }
.avatar-stage .guide-orb { display: none; }
.avatar-stage[data-persona="f"] .muppet-f,
.avatar-stage[data-persona="m"] .muppet-m,
.avatar-stage[data-persona="nora"] .muppet-nora,
.avatar-stage[data-persona="leo"] .muppet-leo,
.avatar-stage[data-persona="maya"] .muppet-maya,
.avatar-stage[data-persona="sam"] .muppet-sam { display: block; }
.avatar-stage[data-persona="orb"] .guide-orb { display: grid; }
.avatar-stage.is-idle .muppet { animation: avatar-breathe 3.6s ease-in-out infinite; transform-origin: 50% 100%; }
.avatar-stage.is-speaking .muppet { animation: avatar-bob 0.42s ease-in-out infinite; }
.avatar-stage.is-listening .muppet { animation: avatar-lean 2.8s ease-in-out infinite; transform-origin: 50% 100%; }

.muppet .eyes circle {
  transform: translate(var(--look-x), var(--look-y));
  transition: transform 0.12s ease-out;
}
.muppet .mouth,
.muppet .mouth-inner {
  transform-box: fill-box;
  transform-origin: center;
  transform: scaleY(calc(0.28 + var(--mouth) * 1.7));
}
.muppet .lid {
  transform-box: fill-box;
  transform-origin: center top;
  transform: scaleY(0.08);
  animation: avatar-blink 5.2s infinite;
}

.guide-orb {
  position: relative;
  width: 100%;
  height: 100%;
  place-items: center;
}
.orb-core {
  width: 56px;
  height: 56px;
  border-radius: 50%;
  background: radial-gradient(circle at 35% 30%, #e0f2fe 0%, #38bdf8 35%, var(--accent) 100%);
  box-shadow: 0 0 28px rgba(56, 189, 248, 0.45);
  animation: orb-breathe 3.2s ease-in-out infinite;
}
.avatar-stage.is-speaking .orb-core { animation-duration: 0.8s; }

.desk-bubble {
  position: relative;
  margin: 0;
  padding: 0.7rem 0.9rem;
  background: #fff;
  color: var(--text);
  border-radius: 14px;
  font-size: 0.92rem;
  line-height: 1.35;
  box-shadow: 0 8px 20px -10px rgba(0,0,0,0.45);
  opacity: 0;
  transform: translateY(6px) scale(0.96);
  transform-origin: left center;
  animation: bubble-in 0.45s 0.6s cubic-bezier(0.2, 0.9, 0.3, 1.3) forwards;
}
.desk-bubble::before {
  content: '';
  position: absolute;
  left: -6px;
  top: 50%;
  width: 14px;
  height: 14px;
  background: #fff;
  transform: translateY(-50%) rotate(45deg);
  border-radius: 2px;
}
.desk-bubble-name { display: block; font-weight: 700; }
.desk-widget.is-live .desk-bubble { display: none; }

@keyframes avatar-ring {
  0% { transform: scale(0.94); opacity: 0.85; }
  100% { transform: scale(1.18); opacity: 0; }
}
@keyframes avatar-breathe {
  0%, 100% { transform: translateY(0) rotate(0deg); }
  30% { transform: translateY(-2px) rotate(-1.5deg); }
  60% { transform: translateY(-1px) rotate(1.5deg); }
}
@keyframes avatar-bob {
  0%, 100% { transform: translateY(0); }
  50% { transform: translateY(2px); }
}
@keyframes avatar-lean {
  0%, 100% { transform: rotate(-1deg); }
  50% { transform: rotate(1.4deg); }
}
@keyframes avatar-blink {
  0%, 90%, 100% { transform: scaleY(0.08); }
  94%, 97% { transform: scaleY(1); }
}
@keyframes orb-breathe {
  0%, 100% { transform: scale(0.92); }
  50% { transform: scale(1.05); }
}
@keyframes bubble-in {
  to { opacity: 1; transform: none; }
}

@media (prefers-reduced-motion: reduce) {
  .avatar-stage *, .avatar-ring, .desk-bubble { animation: none !important; }
  .desk-bubble { opacity: 1; transform: none; }
}
body.is-plain .hero-grid { grid-template-columns: 1fr; }

.section { padding: 3rem 0; }
.section.muted { background: #fff; }
.section h2 {
  font-family: var(--font-display);
  font-size: 1.75rem;
  margin: 0 0 1rem;
}
.service-list {
  list-style: none;
  padding: 0;
  margin: 0;
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 0.75rem;
}
.service-list li {
  background: #fff;
  border: 1px solid #e2e8ee;
  border-radius: 12px;
  padding: 1rem 1.1rem;
  font-weight: 600;
}
.split {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 2rem;
}
.center { text-align: center; }
.fine { color: var(--muted); font-size: 0.92rem; }
.fine a { color: inherit; }

.foot {
  border-top: 1px solid #dde3ea;
  padding: 1.25rem 0 2rem;
}
.foot .wrap {
  display: flex;
  flex-wrap: wrap;
  justify-content: space-between;
  gap: 0.5rem;
}

@media (max-width: 800px) {
  .hero-grid, .split { grid-template-columns: 1fr; }
}